Catch the DMs that matter. Turn them into deals.
Every client's Instagram and Facebook messages in one place, sorted by what needs you first. When someone wants to buy, Inexra keeps the post they came from, and one click puts them on your board.
Every inbox, sorted by what needs you.
Inexra reads each conversation and tags its priority, sentiment and intent. Brand deals and leads rise to the top, and Overdue shows what's past your reply-time target.
Know which post every conversation came from.
When someone replies to a Story or shares a post, the conversation is linked to it the moment it arrives. The same happens when they write back after you answered their comment privately. For the rest, pick the post in one click: Inexra suggests the ones whose captions match what they wrote.
Posts from the two weeks before they first messaged, plus older ones whose caption matches what they wrote.
Story from Oct 6Holiday catering is open…Caption matches
Reel from Oct 1Fall menu is here. Six new drinks…
Photo from Sep 29Croissants come out at 6:40…Replies that sound like each client.
Each client has their own brand voice, so a café and a skincare line never sound the same. Edit the AI draft and send, or route sensitive replies to the client for approval first.
Comments come into the same inbox.
Instagram and Facebook comments on your client's posts get their own tab. Answer in public, or send a private message that moves the question into DMs. When a post takes off, select the batch and resolve or hide it in one go.
A shared inbox where nobody answers twice.
Assign a conversation, set a day to follow up, and leave a note only your team can see. Mine, Unassigned and Overdue sort themselves. If a teammate answered a minute ago, Inexra stops you before the customer gets a second reply.
Leads and deals get a pipeline, not a spreadsheet.
Move a conversation onto a board and track it stage by stage, with what it is worth and the post it came from. Brand collabs add deliverables and payment status. Agency plans add your own stages and separate pipelines for leads and collabs.
Deals that chase themselves.
Every contact keeps their whole history, from the Story they replied to through the quote to the win. Each night Inexra checks every board: a deal that has sat far longer than usual gets flagged, and so does one that was won and still is not paid past its terms.
- Oct 6Replied to your Story about holiday catering
- Oct 6Moved to Leads by Alex
- Oct 9Quote sent · $1,850
- Oct 14Won · catering for 40 on Nov 8
Where this fits in the loop
Your clients only see the posts. Show them everything else.
Free to start, no card required. Unlimited seats on every plan.